Keeping your staff and business better protected

Understand.

Integrate.

Enhance.

Finding a provider who can fully understand and resolve your daily security issues effectively is not easy.

It’s better to find one that’s prepared to be hands-on, managing your security provision, to ensure you have a total

solution that is able to move forward and adapt to ever changing risks.

We review and analyse your current provision and listen to your needs and issues. We integrate our systems and

provide solutions tailored to your needs and requirements. We critically test every

element, deal with the issues and develop the team to the required levels.

Reducing exposure, enhancing your security and safety and giving you the assurance it works. Making your business

more resilient and better protected by minimising those risks that can have the biggest impact.

Giving you a solution that is flexible, and which can adapt easily for future needs.

Trusted Solutions

Security Guarding Statistics

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“The supportive partnership that has quickly and efficiently been established between us has been a massive change from the relationship we had with our previous providers. From an operational perspective, I have had nothing but positive feedback from my internal and external customers as well as from the other members of our Senior Leadership Team. Our existing security officers appear to have a new lease of life, rejuvenated by the additional support, engagement, and recognition that they now have from Pilgrims. I am confident that the foundations of an exceptional team and an exceptional service have been built.”

Paul - Head of Security

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“We awarded Pilgrims this security services contract based on their strong customer service, and deep bench of expertise that supports our diverse security and risk profile across EMEA. A major Training Needs Analysis program has been newly designed and will help validate the competency levels and abilities of the team. Pilgrims’ approach to training and development is first-class and we now have a strategic annual objectives plan in place with them and regular critical operational testing to continually improve service and efficiency.”

Mark - Director EMEA

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“Pilgrims have been there with us every step of the way supporting and guiding us, providing the resources we needed where and when we needed them. We have also been impressed with how they managed and controlled the impact of Covid-19 to their security provision, we were always updated and had no reduction in service delivery whatsoever. We feel we are in very good hands and are very much looking forward to working together in more normal times and to watching the security team grow and evolve.”

Peter - Head of Security & Safety Management

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“The innovative solutions Pilgrims have provided have not only assisted us at a local level but are also helping us meet our strategic objectives. Their annual objectives plan has helped provide us much more focus on the areas that add the most value whilst their critical testing provides us with the confidence our teams are ready to deal with the key issues should they arise. They are always very response to our needs and have fully integrated themselves into our DNA which has helped grow the partnership to new levels. As a client we are more than satisfied with their performance and extremely grateful for their expertise particularly.”

Richard - Head of Security

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“Pilgrims' level of service has been consistently high and has taken away all the stress in terms of managing and solving the various issues and challenges we have had to overcome. Finding solutions to the various matters we face running live broadcasts, numerous television shows, dealing with large audiences and looking after a host of celebrities and stars has been extremely helpful. They have continued to be extremely trustworthy and reliable no matter what the situation and have helped develop the team to a much higher level than we thought was achievable.”

Clare - Facilities Manager

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“Pilgrims are our European Solution. From the outset, Pilgrims demonstrated a level of service delivery and professionalism that exceeded our expectations. Pilgrims has a unique blend of experience, knowledge and specialism which is rare within the security industry.”

Michael - Indirect & CAPEX Group Purchasing Manager

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“We have employed Pilgrims since 2003 and, in that time, they have fully met or exceeded every SLA. Security at our UK head office is high priority because we work in the pharmaceutical and healthcare sector and are subject to protesters. Pilgrims are a specialist security risk management provider; they understand our unique requirements and are doing a superb job.”

Phil - UK Security Director

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“On numerous occasions we have had fantastic praise from visitors to the site, regarding the helpfulness and professionalism of the Security Officers. The teams always look immaculately turned out and are exactly what we want welcoming and administrating visitors, deliveries, and contractors on to our site. They perform a significant amount of foot patrols, CCTV sweeps, vehicle checks above and beyond what the Contract stipulates, and the team are always very energised and prepared to go the extra mile. They do incredibly well in what can be a very busy Security Centre.”

Andy - Functional Lead, Emergency Management & Loss Prevention

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